NextNine Awarded Patent for Support Automation (CRM Today)
NextNine Awarded Patent for Support Automation (CRM Today)
NextNine, provider of proactive, automated, remote service and support solutions for business-critical systems, announced that it has been awarded patent number 7,076,400 by the United States Patent and Trademark Office entitled, “SYSTEM AND METHOD FOR SUPPORT OF EMBEDDED DEVICES. The patent protects the NextNine Service Automation (NSA) platform, and its unique, innovative ability to automate